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Correct Answer: discouraging discussion during the conflict stage of the issue
in a negotiation between a nurse executive and an employee, certain steps are critical to ensure a constructive and effective outcome. here's an analysis of the steps listed in the question, focusing on which would not be appropriate:
**redefining the issue to be addressed**: this is an appropriate step in any negotiation. redefining the issue helps both parties understand the core of the conflict and ensures that the negotiation addresses the right problems. it can lead to more focused discussions and solutions that are relevant to the concerns of both parties.
**discouraging discussion during the conflict stage of the issue**: this step is not appropriate in a negotiation. the conflict stage is a critical phase where open communication is essential. during this stage, both parties present their perspectives and concerns. discouraging discussion here would hinder the understanding and resolution of the issue. effective negotiation relies on open channels of communication where ideas, suggestions, and benefits can be openly discussed. encouraging discussion during the conflict stage helps in identifying the root causes of the issue, exploring all possible solutions, and building trust between the parties involved.
**agreeing in principle during the settlement stage**: this is an appropriate step. once the parties have discussed their viewpoints and reached a tentative agreement during the negotiation, agreeing in principle during the settlement stage involves acknowledging that both sides have found a mutually acceptable solution, pending final approval or formalization. this step is crucial as it signifies the nearing end of the negotiation process, showing that progress has been made towards resolving the conflict.
**monitoring subsequent compliance of the agreement**: this is also an appropriate step. after reaching an agreement, monitoring compliance ensures that both parties adhere to the terms discussed and agreed upon. this step is vital for sustaining the resolutions made during the negotiation and maintaining trust between the nurse executive and the employee. it helps in ensuring that the agreement is implemented effectively and addresses the issues as planned.
in summary, discouraging discussion during the conflict stage is not appropriate in a negotiation process. it blocks the pathway to understanding and resolution, which are essential for a successful negotiation. instead, fostering an environment where open dialogue and discussion are encouraged during all stages of negotiation is crucial for achieving a comprehensive and lasting agreement.
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