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Correct Answer: standing in front of the person to talk to him
when interacting with a patient who uses a wheelchair, it is crucial to maintain a respectful and inclusive approach to ensure effective communication. the question asks which action is not appropriate when communicating with a person in a wheelchair.
the correct answer is: standing in front of the person to talk to him. this may initially seem counterintuitive because standing in front of someone when speaking is a common practice in everyday interactions. however, when it comes to individuals who use wheelchairs, this standard practice does not hold, particularly in terms of respect and equality in communication.
when you stand while someone is seated in a wheelchair, it creates a physical and psychological imbalance. the height difference can be intimidating and may make the individual feel inferior or less empowered. communication should be a two-way process where both parties feel equally engaged and respected. by standing, you tower over the individual, which can inadvertently convey a sense of dominance or superiority.
instead, the appropriate action is to bring yourself to the same eye level as the person in the wheelchair. this can be achieved by sitting down or squatting, so your eyes are at a similar height. this position is more conducive to a friendly and open exchange and can make the conversation more personal and engaging. it shows respect for the person’s space and acknowledges them as an equal.
it’s also important to consider other aspects of respectful communication with wheelchair users. for example, it's appropriate to allow the person extra time to do things if needed, ensuring they do not feel rushed or pressured. asking questions directly to the person in the wheelchair, rather than to their companion, is also essential unless the individual has indicated otherwise. this respects their autonomy and recognizes their ability to speak for themselves.
in summary, when communicating with a patient in a wheelchair, the goal is to make adjustments that foster a respectful, inclusive conversation. standing in front of a person while they are seated in a wheelchair is not appropriate as it creates an unnecessary power dynamic and can feel imposing. by adjusting your level to match theirs, you promote a more positive, effective communication environment.
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