Correct Answer: collect payments from patients.
the question asks which of the listed options is not a goal of effective nursing case management. to answer this, it is essential to understand the primary responsibilities and objectives of nursing case management in healthcare facilities. nursing case management focuses on planning, assessing, facilitating, and advocating for optimal patient care to meet an individual's health needs. the main goals are to improve patient health outcomes, ensure continuity of care, optimize the use of resources, and enhance patient satisfaction.
the correct answer to this question is "collect payments from patients." this task typically falls outside the scope of nursing responsibilities. nurses are primarily concerned with patient care aspects, such as monitoring the patient's condition, administering medications, coordinating with different healthcare professionals, and ensuring that the patient’s healthcare needs are met throughout their stay in the healthcare facility. collecting payments is generally handled by billing departments or financial personnel in the healthcare setting.
the other options listed – ensuring timely discharges from the institution, using resources in an effective manner, and making sure the patient receives quality care – are indeed goals of effective nursing case management. timely discharges help in reducing hospital stay lengths and preventing unnecessary use of hospital resources, which aligns with the goal of using resources effectively. ensuring that each patient receives quality care is at the core of nursing case management, as it directly impacts patient outcomes and overall satisfaction.
therefore, while ensuring timely discharges, using resources effectively, and providing quality care are integral objectives of nursing case management, collecting payments from patients is not associated with the nursing role but rather with administrative or financial staff roles within healthcare institutions.
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