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Correct Answer: opinion
the national council of state boards of nursing (ncsbn) outlines a structured approach to delegation that is essential for ensuring effective patient care and safety. the steps defined by the ncsbn are critical in helping nursing professionals delegate tasks appropriately to other team members. these steps include:
**assessment and planning:** this initial step involves evaluating the patient’s condition and determining the healthcare needs that can be delegated. it requires a thorough understanding of the patient's current health status and the capabilities of the staff members to whom tasks might be delegated.
**communication:** effective communication is crucial in the delegation process. this step ensures that instructions are clearly conveyed to the delegatee, including the scope of the task, limitations, and expected outcomes. it is important that there is a mutual understanding between the delegator and the delegatee about what is expected.
**surveillance and supervision:** after delegating a task, it is imperative to monitor the progress and provide supervision as needed. this step ensures that the delegated tasks are being carried out appropriately and safely, and it allows for timely intervention if any issues arise.
**evaluation and feedback:** the final step involves evaluating the outcomes of the delegated tasks and providing feedback to the delegatee. this is crucial for recognizing achievements and addressing any areas of improvement. it helps in enhancing skills and ensuring quality of care in future delegations.
among the options provided — assessment, planning, communication, and opinion — "opinion" does not align with the structured delegation process as outlined by the ncsbn. while personal opinions may influence individual perspectives or decisions in informal contexts, they do not constitute a formal step in the delegation process. in professional settings, especially in healthcare, decisions and actions are based on clinical assessments, evidence-based practices, and clearly defined protocols rather than on personal opinions. thus, it is important to differentiate between subjective opinions and the objective, structured steps of delegation essential to maintaining professional standards and ensuring patient safety.
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