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JCAHPO CCOA (CCOA) Practice Tests & Test Prep by Exam Edge


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JCAHPO Corporate Certified Ophthalmic Assistant Sample Test

1 of 5

You are asked to obtain a patient's medical history. The best procedure would be to:

Correct Answer:
use a standard form of specific questions.
to effectively obtain a patient's medical history, the recommended approach is to use a standard form of specific questions. below is an expanded explanation of why this method is superior to other approaches:

**using a standard form of specific questions:** utilizing a standardized questionnaire ensures a systematic collection of health information, which is crucial for comprehensive patient care. this method helps in covering all essential aspects of the patient's medical history, including past medical conditions, surgeries, allergies, current medications, and family history of diseases. by following a structured format, healthcare providers can avoid missing critical information that might be overlooked in an unstructured conversation.

**advantages over general conversation:** while engaging a patient in general conversation can help in building rapport and making the patient feel at ease, it may not always be effective in gathering detailed medical information. casual conversation can lead to significant omissions or a lack of focus on important health details. in contrast, a standardized form guides the conversation to capture all necessary data systematically.

**comparison with observation from behind two-way glass:** observing a patient from behind two-way glass while they discuss their issues with a doctor might provide insights into the patient's behavior and non-verbal cues. however, this method does not facilitate direct interaction with the patient to ask follow-up questions or clarify information. it is also less personal and may make the patient feel uncomfortable or under scrutiny.

**limitations of ad-hoc questioning:** asking questions based solely on the immediate presenting problem might lead to a narrow understanding of the patient's overall health. this approach risks missing out on other relevant health issues that may not be directly related to the current visit but are crucial for a holistic assessment and treatment plan.

**conclusion:** using a standard form of specific questions is the most effective and efficient way to obtain a comprehensive medical history. this approach ensures that healthcare providers can deliver the best possible care by having a complete understanding of the patient's health background. it minimizes the risk of missing important information and facilitates a more accurate diagnosis and treatment plan.
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